online store namibia general Term and condition

     Introduction

  • The entity you are contracting with is namiban-online-store.com, nos online store Namibia provide website features, products, services, tools and all information to you. When you visit or shop at Namibian-online-store.com, or uses any of our product you are agreeing to bound by the following terms and conditions

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and / or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and / or contributors of content

Please read these Terms of Service carefully before accessing or using our website, which also governs your visit to namibia-online-store.com, to understand our practices. The personal information / data provided to us by you during the course of usage of our website   will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

online store Namibia reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding payments earned during the violation. You agree to use the use at your own risk.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws

General Conditions

We reserve the right to refuse service to anyone for any reason at any time

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks

You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Sites (the “Site Content”), and (b) you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with namibian-online-store.com, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Sites to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Namibian-online-store.com is prohibited. Use of any content or materials on the Sites for any purpose not expressly permitted in the Terms is prohibited

Modifications to the Service and Prices

Prices for our products are subject to change without notice

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time

 

Transaction services

Transactions Between Buyers and Sellers

Through the Sites Namibian-online-store.com provides electronic web-based platforms for exchanging information between buyers and sellers of products and services.  Namibian-online-store.com additionally provides electronic web-based transaction platforms for Members to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Sites subject to the terms of the Transaction Services Agreement.  However, for any Services, Namibian-online-store.com does not represent either the seller or the buyer in specific transactions. Namibian-online-store.com does not control and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Sites, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase.

Transaction Services.  Namibian-online-store.com, Transaction Services are designed to facilitate registered members of the Sites to place, accept, conclude, manage and fulfill orders for the provision of products and services online within the Sites (“Online Transactions”), which may include certain services which will be either supported by Namibian-online-store.com. Namibian-online-store.com reserves the right to change, upgrade, modify, limit or suspend the Transaction Services or any of its related functionalities or applications at any time temporarily or permanently without prior notice without any liability for any losses or damages arising out of or in connection with such suspension or termination. Namibian-online-store.com further reserves the right but shall not be obliged to introduce new features, functionalities or applications to the Transaction Services or to future versions of the Transaction Services. All new features, functionalities, applications, modifications, upgrades and alterations shall be governed by this Agreement, unless otherwise expressly stated by Namibian-online-store.com

Buyers and sellers on the Sites are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through or as a result of use of the Sites or Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage, subject to any additional obligations imposed.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to vendor store return policy and our Return Policy.

                                                                   Return Policy

Return policy may be differ from vendor store to store but maybe not limit our main Namibian-online-store.com return policy.  Namibian-online-store.com is limit its refund days to a maximum of 7 days, that all our products are subject to undergo to a maximum of 7 days, thus vendor store return policy time must be within 7 days.

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.

You are responsible for the cost and risk of returning the Goods to Us. You must make return request to our email (return@namibian-online-store.com) before any other.

This exclusion may not apply to You if it is not permitted by applicable law.

 

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free, we do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY NAMIBIAN-ONLINE-STORE.COM ON OR THROUGH THE SITES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”, AND NAMIBIAN-ONLINE-STORE.COM HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.

  • Any material downloaded or otherwise obtained through the Sites or Services is done at each User’s sole discretion and risk and each User is solely responsible for any damage to its own or to Namibian-online-store.com’s computer system(s) or any loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from Namibian-online-store.com or through or from the Sites shall create any warranty not expressly stated herein.
  • The Sites may make available to User services or products provided by independent third parties. No warranty or representation is made with regard to such services or products.  In no event shall Namibian-online-store.com
  • Each User hereby agrees to indemnify and hold Namibian-online-store.com, a, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User’s access to or use of the Sites or Services (including but not limited to the submission, posting or display of such User’s information and User Content on the Sites, nos Channels or Third Party Channels under Promotion Services) or from your breach of any of the representations, warranties hereunder and the terms and conditions of the Terms. Each User hereby further agrees to indemnify and hold Namibian-online-store.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User’s breach of any representations and warranties made by User to Namibian-online-store.com, including but not limited to those set forth in clause hereunder.
  • Each User hereby further agrees to indemnify and save Namibian-online-store.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Sites. Each User hereby further agrees that namibian-online-store.com is not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. Namibian-online-store.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with namibian-online-store.com in asserting any available defenses.
  • Namibian-online-store.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other damages resulting from any of the following:
  1. a) the use or the inability to use the Sites or Services;
  2. b) any defect in goods, samples, data, information or services purchased or obtained from a User or any other third party through the Sites or Services;
  3. c) violation of Third Party Rights or claims or demands that User’s manufacture, importation, exportation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Sites or through the Services may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
  4. d) unauthorized access by third parties to data or private information of any User;
  5. e) statements or conduct of any User of the Sites or Services; or;
  6. f) any matters relating to the Sites or Services, however arising, including negligence.

Selling Policies and Seller Code of Conduct

All sellers are expected to adhere to the following policies when listing products on namibian-online-store.com Seller offenses and prohibited content can result in suspension of your  account and forfeiture of payments/earning balance.

Seller code of conduct

This policy requires that sellers act fairly and honestly on namibian-online-store.com to ensure a safe buying and selling experience. All sellers must:

  • Provide accurate information to namibian-online-store.com and our customers at all times
  • Act fairly and not misuse namibian-online-store.com’s features or services
  • Not attempt to damage or abuse another Seller, their listings or ratings
  • Not attempt to influence customers’ ratings, feedback, and reviews
  • Not send unsolicited or inappropriate communications
  • Not contact customers except through Buyer-Seller Messaging
  • Not attempt to circumvent the namibian-online-store.com sales process
  • Not operate more than one selling account on namibian-online-store.com without a legitimate business need

Violating the Code of Conduct or any other namibian-online-store.com policies may result in actions against your account, such as cancellation of listings, suspension, forfeiture of payments/earning balance, and removal of selling privileges. More details about these policies are below.

Accurate Information

You must provide accurate information to namibian-online-store.com and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.

Acting Fairly

You must act fairly and lawfully and may not misuse any service provided by namibian-online-store.com. Examples of unfair activities include:

  • Providing misleading or inappropriate information about namibian-online-store.com
  • posting or and providing untruth information to namibian-online-store.com  or to customers, such as by creating multiple detail pages for the same product or posting offensive product images
  • Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions
  • Attempting to increase the price of a product after an order is confirmed
  • Artificially inflating web traffic (using bots or paying for clicks, for example)
  • Attempting to damage another Seller, their listings or ratings
  • Allowing other people to act on your behalf in a way that violates namibian-online-store.com’s policies or your agreement with 
    namibian-online-store.com

     

Wholesale Vendor
A store have a minimum annual sale  of N$5000 .

-At least 50 sales placed a year
-To apply for a wholesale seller contact us

Ratings, Feedback, and Reviews

You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:

  • Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews
  • Ask customers to write only positive reviews or ask them to remove or change a review
  • Solicit reviews only from customers who had a positive experience
  • Review your own products or a competitors’ products
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